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Live Stats Live Stats

Live Stats

Welcome to my default hero which is in the global elements

Maximise your call centre environment and gain complete control of both your inbound and outbound calls.

Our fully scalable solution, is suitable for call centres of any size and the “building blocks” nature of our platform allows us to complement your existing equipment, bridging any gaps in functionality that you may be experiencing.

We can provide a wallboard to suit your business whether you’re a small business with under ten users to a fully operational Call Centre with numerous departments.

Benefits of Outbound Live Stats

  • Improve the efficiency of both your call centre supervisors and agents.

 

  • See operators call state: Waiting, On Break, Office Admin, On Lunch etc.

 

  • See total Calls into business

 

  • Auto-Attendant breakdown

 

  • Individual Call Stats

 

  • Total inbound and outbound call duration as well as average call time.

 

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